Last Updated: October 2025
1. Introduction
Welcome to Eddy’s Mobile Welding. I respect your privacy and am committed to protecting the personal information you share with me through this website, social media channels, and other business interactions.
This Privacy Policy outlines how I collect, store, use, and protect your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using my website or services, you agree to the terms set out below.
If you do not agree with this policy, please refrain from using the website or providing personal information.
2. Who I Am
Business Name: Eddy’s Mobile Welding
Business Location: Edensor Park, NSW 2176, Australia
Email: e.dinkha@live.com.au
Phone: 0404 723 422
Website: https://eddysmobilewelding.com.au
I provide professional mobile welding, metal fabrication, and repair services across Sydney for residential, commercial, and industrial clients.
3. Information I Collect
I may collect both personal and non-personal information from you, depending on how you interact with the website or my services.
a. Personal Information
This includes information you voluntarily provide, such as:
- Full name
- Email address
- Phone number
- Address or project location
- Job or service details you submit via form or message
b. Automatically Collected Data
When you visit my website, I may automatically collect information such as:
- IP address and geographic location
- Browser type and device details
- Referring website or social media page
- Pages viewed and time spent on the site
- Clicks, scrolling, and navigation activity
This data is collected using tools like Google Analytics, Google Tag Manager, and Google Ads tracking to help measure performance and improve services.
4. How Your Information Is Used
I use the information collected for legitimate business purposes, including but not limited to:
- Responding to inquiries and providing quotes or service details
- Scheduling welding jobs and managing customer service
- Processing transactions or project-related communication
- Sending service updates, promotions, or special offers (if you have opted in)
- Analysing website traffic and user behaviour to improve usability
- Complying with legal obligations and ensuring safety standards
Your personal data will only be used for the purposes it was collected, unless I obtain your consent to use it otherwise.
5. Legal Basis for Data Collection
I collect and process personal information under one or more of the following lawful bases:
- Your consent, when you fill out a form or contact me directly.
- Contractual necessity, to deliver requested services or quotations.
- Legitimate interests, to operate and improve my business.
- Legal obligations, to comply with tax or record-keeping requirements.
6. Data Sharing and Disclosure
I do not sell, trade, or rent personal information. However, I may share limited data in the following circumstances:
- Service providers: Trusted third parties that assist with hosting, analytics, payment processing, or communication tools (e.g., Google, Meta, web hosting).
- Legal requirements: If required by law, subpoena, or regulatory request.
- Advertising and analytics: With Google Ads or Meta for tracking conversions and measuring campaign performance (in compliance with their privacy terms).
All service providers used adhere to strong data protection and confidentiality standards.
7. Data Retention and Security
Your personal information is stored securely using encrypted systems and restricted access.
I retain information only for as long as it is necessary to:
- Complete requested services or transactions
- Maintain business and financial records as required by law
- Support future communication with returning customers
Once no longer required, information is safely deleted or anonymized.
While I take all reasonable steps to protect your data, please note that no online transmission is completely secure, and you provide data at your own risk.
8. Cookies and Tracking Technologies
The website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies may store information such as:
- Preferences (e.g., saved forms or settings)
- Analytics data about website usage
- Ad performance insights for Google and Meta platforms
You can choose to disable cookies through your browser settings, but doing so may limit certain features or functionality of the website.
9. Links to External Websites
My website and social pages may contain links to third-party websites. I am not responsible for the content, privacy practices, or security of those external sites.
Before sharing personal data on any external website, please review their individual privacy policies.
10. Your Rights and Choices
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information I hold about you
- Request correction of inaccurate or outdated information
- Withdraw consent to marketing communications at any time
- Request deletion of personal information, unless required by law to retain it
To make a request, contact me directly at:
📧 e.dinkha@live.com.au
📞 0404 723 422
Requests will be handled within a reasonable timeframe, usually within 30 days.
11. Children’s Privacy
My services are not directed to children under 16. I do not knowingly collect or store information from minors. If you believe a child has provided personal data, please contact me immediately to remove it.
12. International Data Transfers
Although I primarily operate within Australia, some data (for example, analytics or hosting) may be processed or stored by third-party providers outside of Australia. I only use reputable providers that comply with strong data protection standards.
13. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices. Any updates will be posted on this page with a revised “Last Updated” date.
I encourage you to review this policy regularly to stay informed about how I protect your personal information.
14. Contact Information
For any questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact:
Eddy’s Mobile Welding
📍 Edensor Park, NSW 2176, Australia
📞 0404 723 422
📧 e.dinkha@live.com.au
🌐 https://eddysmobilewelding.com.au